Refund & Cancellation

• Introduction
  At NIRDHAARIT, we strive to provide the highest quality online tuition services. However, we understand that there may be circumstances where students or parents need to cancel or request a refund for our services. This policy outlines the terms and conditions for refunds and cancellations to ensure clarity and fairness for all parties involved.
• General Refund Policy
  
  1. Full Refund: A full refund will be issued if the cancellation is made within 7 days of the initial payment, provided no classes have been attended.
  2. Partial Refund: If classes have been attended, a partial refund will be issued based on the number of classes attended and the total cost of the course.
  3. No Refund: No refund will be issued after 30 days from the date of the initial payment, regardless of whether classes have been attended or not.
• Cancellation Policy
  
  1. Cancellation before Course Start: If a student cancels their enrolment before the course starts, they are eligible for a full refund minus any administrative fees incurred during the registration process.
  2. Cancellation after Course Start: Cancellations made after the course has started will be subject to a prorated refund based on the number of classes attended and the total course fee. Administrative fees are non-refundable.
• Process for Requesting a Refund
  To request a refund, please follow these steps:
  1. Contact Support: Email our support team at nirdhaarit@rediffmail.comwith your full name, course name, and reason for the refund request.
  2. Review: Our team will review your request within 7 business days and may contact you for additional information.
  3. Decision: You will receive an email notification regarding the decision of your refund request.
  4. Refund Issuance: Approved refunds will be processed within 14 business days and will be credited back to the original method of payment.
• Exceptional Circumstances
  In cases of serious illness, emergency, or other exceptional circumstances, please contact our support team as soon as possible. We evaluate these situations on a case-by-case basis and may offer full or partial refunds based on the specific circumstances.
• Non-Refundable Items
  Certain fees and charges are non-refundable, including but not limited to:
  1. Administrative and registration fees.
  2. Any materials or textbooks that have been provided and are not in a returnable condition.
• Modifications to the Policy
  NIRDHAARIT reserves the right to modify or update this refund and cancellation policy at any time. Any changes will be communicated to enrolled students via email and updated on our website.
• Contact Information
  For any questions or concerns regarding our refund and cancellation policy, please contact us at:
  
  1. Email: nirdhaarit@rediffmail.com
  2. Phone: 9821078236

We appreciate your understanding and cooperation.